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Old 02-28-2011, 02:34 PM   #1
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Default norton security suite help please

on the live chat with Symantec support right now. Basically, I set up my friend's computer (they have comcast), and have everything connected to the internet. The problem is, the computer they have (which they are NOT willing to upgrade at the moment) right now is running windows 2000. The latest "free" security program comcast includes with their packages isn't compatible with my friend's operating system. NOW, the support people are telling me they have to buy a Norton suite that IS compatible....


Anyone know if there are any security programs available for download that'll work with their OS? That are free or cheap? And that are best suited for windows 2000?

thanks in advance
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Old 02-28-2011, 02:47 PM   #2
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Originally Posted by bronconia View Post
on the live chat with Symantec support right now. Basically, I set up my friend's computer (they have comcast), and have everything connected to the internet. The problem is, the computer they have (which they are NOT willing to upgrade at the moment) right now is running windows 2000. The latest "free" security program comcast includes with their packages isn't compatible with my friend's operating system. NOW, the support people are telling me they have to buy a Norton suite that IS compatible....


Anyone know if there are any security programs available for download that'll work with their OS? That are free or cheap? And that are best suited for windows 2000?

thanks in advance
I've used Avast on one of my laptops (that I rarely use anymore). They have a free version and you get basic protection, and my quick Google search showed that it still works with Windows 2000.
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Old 02-28-2011, 02:57 PM   #3
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Make sure 2000 is updated to Service Pack 4 with rollup 1. AVG free will work nicely
http://free.avg.com/us-en/homepage
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Old 02-28-2011, 02:59 PM   #4
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AVG
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Old 02-28-2011, 03:00 PM   #5
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AVG
This!
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Old 02-28-2011, 03:16 PM   #6
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Originally Posted by bronconia View Post
on the live chat with Symantec support right now. Basically, I set up my friend's computer (they have comcast), and have everything connected to the internet. The problem is, the computer they have (which they are NOT willing to upgrade at the moment) right now is running windows 2000. The latest "free" security program comcast includes with their packages isn't compatible with my friend's operating system. NOW, the support people are telling me they have to buy a Norton suite that IS compatible....


Anyone know if there are any security programs available for download that'll work with their OS? That are free or cheap? And that are best suited for windows 2000?

thanks in advance
Been there done that with Norton and Comcast.

Just buy McAfee for $39.99 a year.

Just do it and save yourself a lot of trouble.
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Old 02-28-2011, 03:21 PM   #7
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Dude, don't even bother with Comcast, Symantec, Norton, you're not going to get anywhere with them.

Just delete everything they have on your box and buy McAfee basic or mid.
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Old 02-28-2011, 03:23 PM   #8
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perfect, thanks for all the advice guys...she said she'd be willing to fork over a little cash (even though its BULL**** when she gives comcast her comp's specs and they tell her it'll be free. garbage.), so that might influence the decision. I'll tell her about the avg as well as mcafee and see which route she'd prefer.

thanks again for the quick responses.

and ps symantec chat was absolutely NO help today...Transfered me to 3 different reps and no answers, not even a price for an older Norton
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Old 02-28-2011, 03:49 PM   #9
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I use NOD32, its 100 bucks a year per computer to buy it, but if you get a program called MiNODLogin it will search for a new valid key everytime you boot up to keep you safe.
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Old 02-28-2011, 05:14 PM   #10
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My opinion, for what its worth, is that both Norton and McAfee are viruses in themselves. Been using AVG for about 6 years. Nary a virus undetected.

It's free...its updated...it works.

Last edited by FISH; 02-28-2011 at 05:24 PM..
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Old 02-28-2011, 05:23 PM   #11
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My opinion, for what its worth, is that both Norton and McAfee are both Viruses in themselves.
as someone who has tried to remove both of these i would have to agree with you
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Old 02-28-2011, 09:08 PM   #12
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I've personally been using kaspersky. I'm not a computer guru in the least, but it seems to do a sound job with my computer. I've used mcafee and norton previously, but never AVG. When my subscription is up, I'll give it a look. She's decided to go with AVG, and wanted to give a big thank you for the help!
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Old 02-28-2011, 09:19 PM   #13
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I've used all of the following (most of which have free versions):

AVG: http://free.avg.com
eEye Security: http://eeye.com
Avast: https://www.avast.com
Windows Defender (W2000 may have it in windows update)

The "big 2" of Norton and McAfee are terrible.

I also use the following free malware detection tools:

MalwareBytes: http://www.malwarebytes.org
Spybot Search and Destroy: http://www.safer-networking.org/
CCleaner: http://www.piriform.com/ccleaner
HijackThis (advanced users only)

In addition, I use the following plugins on my browsers:

Adblock (a lot of malware is delivered through adds: keyloggers, etc. Has black/whitelist capability)
NoScript (prevents Javascript execution with white/blacklist capability)

Spybot does a good job of blocking most of the malware served on the web including malware laced advertisements by configuring your hosts file to prevent any computer on your program from accessing any site that serves up malware. Use the "immunize" function.

In other news, it's 2011, stop using a 12 year old MS OS -- that's just asking to get pwned.

Last edited by Fedaykin; 02-28-2011 at 09:25 PM..
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Old 02-28-2011, 09:37 PM   #14
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Quote:
Originally Posted by Fedaykin View Post
I've used all of the following (most of which have free versions):

AVG: http://free.avg.com
eEye Security: http://eeye.com
Avast: https://www.avast.com
Windows Defender (W2000 may have it in windows update)

The "big 2" of Norton and McAfee are terrible.

I also use the following free malware detection tools:

MalwareBytes: http://www.malwarebytes.org
Spybot Search and Destroy: http://www.safer-networking.org/
CCleaner: http://www.piriform.com/ccleaner
HijackThis (advanced users only)

In addition, I use the following plugins on my browsers:

Adblock (a lot of malware is delivered through adds: keyloggers, etc. Has black/whitelist capability)
NoScript (prevents Javascript execution with white/blacklist capability)

Spybot does a good job of blocking most of the malware served on the web including malware laced advertisements by configuring your hosts file to prevent any computer on your program from accessing any site that serves up malware. Use the "immunize" function.

In other news, it's 2011, stop using a 12 year old MS OS -- that's just asking to get pwned.
I know. I actually chuckled a bit when the thing booted up... but she seriously will NOT buy a new computer for that room. It is ONLY used for her husband's online poker playing, and the occasional web surfing. She has a laptop with XP (which the free software from Norton via Comcast works on), and refuses to upgrade the other one. I've tried to convince her
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Old 02-28-2011, 09:55 PM   #15
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Originally Posted by FISH View Post
My opinion, for what its worth, is that both Norton and McAfee are viruses in themselves. Been using AVG for about 6 years. Nary a virus undetected.

It's free...its updated...it works.
This!

AVG
I have had more computer people tell me to chuck Norton and McAfee if they are on my computers...I have also had my internet provider tell me Norton works "too well"...it doesn't let anything in that it's suppose too...like my wi-fi! I have AVG on the laptop and Norton (only because it came with it and was free) on the desktop.

Last edited by Sassy; 02-28-2011 at 09:58 PM..
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Old 02-28-2011, 10:11 PM   #16
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This!

... I have AVG on the laptop and Norton (only because it came with it and was free) on the desktop.
Oh...Sassy. They gave me a brand new Norton CD Free with my Laptop...it makes a decent coaster.
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