D*** It! HELP ME! - The Orange Mane

Sassy · 08-20-2007, 12:46 AM

Everything was going well with the new pc...(Now I am typing on the old one.) I had to download a driver to hookup the printer..and everything was going well. It took 1.5 hours to download and everything was fine until I tried to connect the USB cord between the printer and the computer. All of a sudden when I plugged it in the monitor went blank and the power on the computer went off and it won't come back on. The monitor will turn on but it goes to no input for both dvi and vgi. What the heck happened?

I did turn off the virus protection while it installed but it told me to do that.

HELP!

Los Broncos · 08-20-2007, 12:47 AM

Do you have phone support for the pc?

Sassy · 08-20-2007, 12:58 AM

Ok...I turned OFF the printer and now it came back on and it says I need to try uninstalling and reinstalling but it happened after it said it installed correctly the first time and I plugged the usb cord in.

Sassy · 08-20-2007, 01:02 AM

Dang this wireless is tons faster

SO any ideas why it's going nuts when I plug in the USB cord?

PS...I apologize mods for putting this on the main page...but it's so frustrating!...and there are a lot of great computer geeks here

Los Broncos · 08-20-2007, 01:05 AM

Quote:

Originally Posted by Sassy

Dang this wireless is tons faster

SO any ideas why it's going nuts when I plug in the USB cord?

Uninstall then plug it in and reinstall.

Sassy · 08-20-2007, 01:06 AM

It says to install first and then plug it in.

Sassy · 08-20-2007, 01:08 AM

I did uninstall...and unplug the USB cord like it said...but since it takes an hour and half to install the software/needed driver, I think I'll wait and try it again tomorrow. But I need to have the printer on while I do it and it seemed to mess with the power on the pc.

Los Broncos · 08-20-2007, 01:08 AM

Quote:

Originally Posted by Sassy

It says to install first and then plug it in.

Ok, do that

If it don't work, try my advice.

Sassy · 08-20-2007, 01:10 AM

Quote:

Originally Posted by Lynchmob72

Ok, do that

If it don't work, try my advice.

Ok...
But what I don't get is it says it installed it successfully and then told me to connect the cord...that's when my monitor went black and the power shut down completely on the pc. I turned the monitor back on and it said no input...tried the power button on the pc and nothing until I turned the printer off. Weird stuff.

Los Broncos · 08-20-2007, 01:12 AM

Quote:

Originally Posted by Sassy

Ok...
But what I don't get is it says it installed it successfully and then told me to connect the cord...that's when my monitor went black and the power shut down completely on the pc. I turned the monitor back on and it said no input...tried the power button on the pc and nothing until I turned the printer off. Weird stuff.

Sounds like a bad cable or something

Do you have after sales service?

Popps · 08-20-2007, 01:14 AM

I'm just going to keep quiet.

Sassy · 08-20-2007, 01:15 AM

Quote:

Originally Posted by Popps

I'm just going to keep quiet.

Yep...YOU do that! MR. MAC ...

!

Sassy · 08-20-2007, 01:17 AM

Quote:

Originally Posted by Lynchmob72

Sounds like a bad cable or something

Do you have after sales service?

I have a service plan...

Bad USB cable?
I can take that back...

Los Broncos · 08-20-2007, 01:19 AM

Quote:

Originally Posted by Sassy

I have a service plan...

Bad USB cable?
I can take that back...

If you cant figure it out, don't waste time just call em up.

Sassy · 08-20-2007, 01:25 AM

Good to know! I will check that out...but tomorrow...I'm done messing with it at the moment. It will just piss me off!

Or would that automatically be back on now since the power is now on?

Garcia Bronco · 08-20-2007, 01:28 AM

ha ha...you can't get your machines to work.

Sassy · 08-20-2007, 01:28 AM

Quote:

Originally Posted by Lynchmob72

If you cant figure it out, don't waste time just call em up.

I can download the driver and wait to connect the cable...it will give me that option.

I'll try it again tomorrow and if I don't have any luck, go into Office Max and see what they say. I think the service plan covered 3 visits and if they can't get it working, then they replace it or something like that...but I think it's the cord or something...PC seems to work fine otherwise.

Bob's your Information Minister · 08-20-2007, 01:29 AM

You can say damn on this board. It isn't 1945.

Sassy · 08-20-2007, 01:30 AM

Quote:

Originally Posted by Garcia Bronco

ha ha...you can't get your machines to work.

Correction: I can't get the ******* printer to work!

atomicbloke · 08-20-2007, 01:39 AM

Off Topic. Why is this thread on the main board??

Sassy · 08-20-2007, 01:42 AM

Because it was an emergency and no one looks in off-topics...esp. this late. It can be moved. I just needed emergency info.

theAPAOps5 · 08-20-2007, 01:45 AM

Are you sure you have the right type of USB cord? Did it come with the printer or did you buy it seperately?

Sassy · 08-20-2007, 01:48 AM

I bought it separately. (But the guy at Office max said it would work.)
It's a USB 2.0 Hi speed cable
Belkin

atomicbloke · 08-20-2007, 01:50 AM

Quote:

Originally Posted by Sassy

Because it was an emergency and no one looks in off-topics...esp. this late. It can be moved. I just needed emergency info.

Emergency?? Why didn't you call 911??

A heart attack is an emergency... A break in is an emergency....

A busted printer driver installation is an emergency?

Women

Sassy · 08-20-2007, 01:54 AM

Quote:

Originally Posted by atomicbloke

Emergency?? Why didn't you call 911??

A heart attack is an emergency... A break in is an emergency....

A busted printer driver installation is an emergency?

Women

No...the fact that the PC didn't have any POWER was the emergency.
I was already going into withdrawal symptoms from the Mane

Smartass!

08-20-2007, 12:46 AM	#1
Sassy Ring of Famer Join Date: May 2001 Location: ND Posts: 37,952 Adopt-a-Bronco: Eddie Royal	D* It! HELP ME!** Everything was going well with the new pc...(Now I am typing on the old one.) I had to download a driver to hookup the printer..and everything was going well. It took 1.5 hours to download and everything was fine until I tried to connect the USB cord between the printer and the computer. All of a sudden when I plugged it in the monitor went blank and the power on the computer went off and it won't come back on. The monitor will turn on but it goes to no input for both dvi and vgi. What the heck happened? I did turn off the virus protection while it installed but it told me to do that. HELP!

08-20-2007, 01:02 AM	#4
Sassy Ring of Famer Join Date: May 2001 Location: ND Posts: 37,952 Adopt-a-Bronco: Eddie Royal	Dang this wireless is tons faster SO any ideas why it's going nuts when I plug in the USB cord? PS...I apologize mods for putting this on the main page...but it's so frustrating!...and there are a lot of great computer geeks here Last edited by Sassy; 08-20-2007 at 01:06 AM..

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08-20-2007, 12:47 AM	#2
Los Broncos Ring of farmers Join Date: Jun 2006 Location: Anaheim Hills, Santa Ana Mountains CA Posts: 18,766 Adopt-a-Bronco: Ryan Clady	Do you have phone support for the pc?

08-20-2007, 12:58 AM	#3
Sassy Ring of Famer Join Date: May 2001 Location: ND Posts: 37,952 Adopt-a-Bronco: Eddie Royal	Ok...I turned OFF the printer and now it came back on and it says I need to try uninstalling and reinstalling but it happened after it said it installed correctly the first time and I plugged the usb cord in.

08-20-2007, 01:06 AM	#6
Sassy Ring of Famer Join Date: May 2001 Location: ND Posts: 37,952 Adopt-a-Bronco: Eddie Royal	It says to install first and then plug it in.

08-20-2007, 01:08 AM	#7
Sassy Ring of Famer Join Date: May 2001 Location: ND Posts: 37,952 Adopt-a-Bronco: Eddie Royal	I did uninstall...and unplug the USB cord like it said...but since it takes an hour and half to install the software/needed driver, I think I'll wait and try it again tomorrow. But I need to have the printer on while I do it and it seemed to mess with the power on the pc.

08-20-2007, 01:14 AM	#11
Popps TEAM FIRST. Join Date: Dec 2002 Location: Los Angeles, CA Posts: 29,785	I'm just going to keep quiet.

08-20-2007, 01:25 AM	#15
Sassy Ring of Famer Join Date: May 2001 Location: ND Posts: 37,952 Adopt-a-Bronco: Eddie Royal	Good to know! I will check that out...but tomorrow...I'm done messing with it at the moment. It will just piss me off! Or would that automatically be back on now since the power is now on?

08-20-2007, 01:28 AM	#16
Garcia Bronco Hokie since 1993 Join Date: Apr 2001 Location: Denver, CO Posts: 45,991 Adopt-a-Bronco: Tom Jackson	ha ha...you can't get your machines to work.

08-20-2007, 01:29 AM	#18
Bob's your Information Minister Chiefs > Broncos Join Date: Apr 2004 Posts: 25,920 Adopt-a-Bronco: CHRIS KUPER!!!	You can say damn on this board. It isn't 1945.

08-20-2007, 01:39 AM	#20
atomicbloke Ring of Famer La 12 Boca Juniors Join Date: Nov 2005 Location: Albuquerque, NM Posts: 2,347 Adopt-a-Bronco: Offensive Line	Off Topic. Why is this thread on the main board??

08-20-2007, 01:42 AM	#21
Sassy Ring of Famer Join Date: May 2001 Location: ND Posts: 37,952 Adopt-a-Bronco: Eddie Royal	Because it was an emergency and no one looks in off-topics...esp. this late. It can be moved. I just needed emergency info.

08-20-2007, 01:45 AM	#22
theAPAOps5 A new beginning! Join Date: Aug 2006 Location: Denver Posts: 26,058 Adopt-a-Bronco: Watermock - RIP	Are you sure you have the right type of USB cord? Did it come with the printer or did you buy it seperately?

08-20-2007, 01:48 AM	#23
Sassy Ring of Famer Join Date: May 2001 Location: ND Posts: 37,952 Adopt-a-Bronco: Eddie Royal	I bought it separately. (But the guy at Office max said it would work.) It's a USB 2.0 Hi speed cable Belkin