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Old 07-10-2012, 08:42 AM   #1
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Chargers’ front office disappointed in marketing to Chiefs fans

Posted by Michael David Smith on July 10, 2012, 10:04 AM EDT
APThe Chargers’ effort to sell tickets to Chiefs fans didn’t sit well with the team’s ownership.

After the Chiefs fan site ArrowheadAddict.com poked fun at the Chargers for attempting to fill Qualcomm Stadium with fans making a trip from Kansas City, Chargers CEO A.G. Spanos told U-T San Diego that he agrees with the Chargers fans who believe his team erred by trying to bring rival fans to the home field.

“I totally understand that reaction,” Spanos said. “It’s disappointing because we’ve been so aggressive this year with trying to sell to new Chargers fans. We hired 18 new people. We’re launching a season-ticket holder referral program, where season-ticket holders are going to be able to get rewards if they refer a new Chargers season-ticket holder customer. We’ve been very aggressive. We’re trying our best to pack the stadium with Chargers fans. This article, it hurt.”

The sales representative who sent the e-mail seeking Chiefs fans to buy Chargers tickets has apparently been told he went too far, although in fairness to him, people who work in sales are generally not accustomed to being told not to seek customers, so he probably just figured anyone who might want to go to a Chiefs-Chargers game in San Diego was someone he should seek out.

“This was an overeager sales rep, I would say, who was selling groups,” Spanos said. “He acted on his own without checking with his manager. We have sold to visiting fan groups in the past. We don’t proactively solicit them for new business. That’s not a standard practice of the Chargers. I was disappointed the story made headlines. It paints the organization in a poor light, and that’s not how we operate. Our goal is to maximize our home-field advantage.”

And that means the Chargers’ owners would rather not see any red in the stands when they’re playing the Chiefs, even if that costs them a little revenue at the box office.

http://profootballtalk.nbcsports.com...o-chiefs-fans/
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Old 07-10-2012, 08:46 AM   #2
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San Diego is a great city especially if you are from KC and it's winter.

I think it was a good idea
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Old 07-10-2012, 08:47 AM   #3
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I also think Spanos is an idiot
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Old 07-10-2012, 08:49 AM   #4
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it's a good idea if they are trying to avoid blackouts. It's pretty sad that they can't drum up enough support to follow a decent team.
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Old 07-10-2012, 08:52 AM   #5
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San Diego is a relatively small market and there are tons or options for the people to do there.
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Old 07-10-2012, 09:16 AM   #6
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I always fantasized about what I would do to improve the home field advantage at the new Mile High, and one of the first things I'd do would be to implement the following program:

Operation Opposing Fan Eradication

In stadium security would be instructed to remove fans dressed in opposing fans gear (or those obviously rooting for the opposition) and collect their tix. In order to avoid a lawsuit, they could give whatever reason they wanted for doing so, but the easiest (given today's climate at games) would be to simply say that people in their section complained about them being too roudy via the cellphone "rat out your neighbor" program that seems to be becoming so popular.

Next, all tix from the opposing fans would be collected and brought down to the Broncos sports bar (attached to the stadium) which I had built immediately after buying the team. This bar would have one purpose. For $20 at the door, die hard locals get in to the bar and receive a number like at a deli counter. The tix would be given out in order to those fans and they'd take over the seats (or they could stay in the bar and the tix would go to the next person in line).

And I'd secretly reverse the "rat out your neighbor" program. Anyone complaining via cell phone about Broncos fans around them being too rowdy would be the ones to lose their seats. Don't like that kind of fan? There's a non alcoholic family section just for you.

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Old 07-10-2012, 09:25 AM   #7
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All three division rivals' fans over-represent in the craphole of a stadium. San Diego is a great city. It's a great idea, especially in late fall, to take a vacation and see a Chief, Bronco or Raider game in San Diego. Also, Charger fans suck.
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Old 07-10-2012, 09:26 AM   #8
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Originally Posted by Beantown Bronco View Post
I always fantasized about what I would do to improve the home field advantage at the new Mile High, and one of the first things I'd do would be to implement the following program:

Operation Opposing Fan Eradication

In stadium security would be instructed to remove fans dressed in opposing fans gear (or those obviously rooting for the opposition) and collect their tix. In order to avoid a lawsuit, they could give whatever reason they wanted for doing so, but the easiest (given today's climate at games) would be to simply say that people in their section complained about them being too roudy via the cellphone "rat out your neighbor" program that seems to be becoming so popular.

Next, all tix from the opposing fans would be collected and brought down to the Broncos sports bar (attached to the stadium) which I had built immediately after buying the team. This bar would have one purpose. For $20 at the door, die hard locals get in to the bar and receive a number like at a deli counter. The tix would be given out in order to those fans and they'd take over the seats (or they could stay in the bar and the tix would go to the next person in line).

And I'd secretly reverse the "rat out your neighbor" program. Anyone complaining via cell phone about Broncos fans around them being too rowdy would be the ones to lose their seats. Don't like that kind of fan? There's a non alcoholic family section just for you.
Excellent ideas. I wouldn't kick out the opposing fans, though, per se. I'd give them the option of either leaving and receiving a full refund, being relocated to one section at the top of the stadium waaaaay up in the corner and being refunded the difference in price between their tickets and the going rate for that section, or being ushered to a similarly tucked-away section in your sports bar and given a full refund.

Oh, and did I mention all refunds (full or partial) would be given in the form of Beantown Bronco Bar Bucks?
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Old 07-10-2012, 09:34 AM   #9
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Quote:
Originally Posted by Beantown Bronco View Post
I always fantasized about what I would do to improve the home field advantage at the new Mile High, and one of the first things I'd do would be to implement the following program:

Operation Opposing Fan Eradication

In stadium security would be instructed to remove fans dressed in opposing fans gear (or those obviously rooting for the opposition) and collect their tix. In order to avoid a lawsuit, they could give whatever reason they wanted for doing so, but the easiest (given today's climate at games) would be to simply say that people in their section complained about them being too roudy via the cellphone "rat out your neighbor" program that seems to be becoming so popular.

Next, all tix from the opposing fans would be collected and brought down to the Broncos sports bar (attached to the stadium) which I had built immediately after buying the team. This bar would have one purpose. For $20 at the door, die hard locals get in to the bar and receive a number like at a deli counter. The tix would be given out in order to those fans and they'd take over the seats (or they could stay in the bar and the tix would go to the next person in line).

And I'd secretly reverse the "rat out your neighbor" program. Anyone complaining via cell phone about Broncos fans around them being too rowdy would be the ones to lose their seats. Don't like that kind of fan? There's a non alcoholic family section just for you.
I like the idea, but this sounds like a lawsuit waiting to happen
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Old 07-10-2012, 09:40 AM   #10
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I like the idea, but this sounds like a lawsuit waiting to happen
To my knowledge, nobody has even tried to bring a suit (much less win one) against all the "rat out your neighbor" programs that are already in place now. This is essentially just an extension of that, and it would never be in writing. The only way it would ever come out is if someone from my inner circle were to squeal. And I'd pay too well for that to ever happen. That and every employee would be signing airtight nondisclosure agreements.
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Old 07-10-2012, 10:00 AM   #11
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could be, but the fan who gets ratted out probably did something to justify it. A respectful fan who gets thrown out might raise more stink.

when selling tickets, maybe you could ask upfront what team they are rooting for, and put the opposing fans in the nosebleed. Tell them if they are not in the appropriate section during the game, they will be escorted to the proper section if there is room, or out of the game entirely. Fill the vacated seats with the bar patrons.
Play it off as security reasons, keeping both fans safe and enhancing the game day experience.
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Old 07-10-2012, 10:02 AM   #12
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I would be surprised of the rat out your neighbor thing has ever even been used - cell towers get overloaded during games, I've never actually seen a cell phone work during a game.
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Old 07-10-2012, 10:03 AM   #13
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I would be surprised of the rat out your neighbor thing has ever even been used - cell towers get overloaded during games, I've never actually seen a cell phone work during a game.
the texts get through, but you're right when it comes to phone calls.
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Old 07-10-2012, 10:20 AM   #14
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I would be surprised of the rat out your neighbor thing has ever even been used - cell towers get overloaded during games, I've never actually seen a cell phone work during a game.
I did it once when a Buffalo Bill fan right in front of me continued to flip me off for the entire miserable game. When I yanked his glove off in the 3rd my wife wouldn't let me toss it as far as I could. So I gave it to her and texted the complaint number as the questionable "Respect" video showed on the jumbo-tron. She gave it back to him and he yapped about how he'd claim I assaulted him when security showed up. Security didn't show up. I told him that as far as I was concerned anyone who held their gloved hand over their head for an hour in front of my face was clearly asking for assistance in removing said glove. No way could it be assault. He lowered his arm after that but continued to sneer at me occasionally.

Moral of this story is that Jay Cutler screwed us in the end and much hope was dashed that game.

Oh and I don't know if the text got through.
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Old 07-10-2012, 10:26 AM   #15
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San Diego is a relatively small market and there are tons or options for the people to do there.
Like acquiring an STD from a pacific beach hoochie.
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Old 07-10-2012, 12:41 PM   #16
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To my knowledge, nobody has even tried to bring a suit (much less win one) against all the "rat out your neighbor" programs that are already in place now. This is essentially just an extension of that, and it would never be in writing. The only way it would ever come out is if someone from my inner circle were to squeal. And I'd pay too well for that to ever happen. That and every employee would be signing airtight nondisclosure agreements.
Shouldn't have posted it on the Mane.
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Old 07-10-2012, 12:57 PM   #17
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San Diego is a relatively small market and there are tons or options for the people to do there.
While this may be true, that fan base is as fair weather as they come. They don't need you defending them.

This move is not surprising at all for the Chargers.
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Old 07-10-2012, 01:12 PM   #18
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San Diego is a relatively small market and there are tons or options for the people to do there.
Gee, never a problem in 1995, the year after their SB run. I live in SoCal and while part of it is true, there is only 8 regular season games to attend in a season. They have about 65k at capacity. There is no excuse for a good team to not be able to sell out. The tickets in that stadium are waaaay too expensive compared to other franchises. My tickets in South Stands cost $77 per ticket. I think season ticket price for the same location in Qualcomm is $100.
Spanos should be happy Broncos call SD "Mile High West". We bring a ton of fans to that stadium every year. While the article doesn't look good for him, blackouts never look good on a winning franchise.

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Old 07-10-2012, 01:59 PM   #19
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They should do a free flat billed hat night. Maybe a free Monster sticker day. Throw in some Reef sandals with the bottle opener. They are going about it all wrong.
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Old 07-10-2012, 02:37 PM   #20
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We present to you, the Los Angeles Chargers...

As for the NMH, field a consistent winner and you will be amazed at how full of Bronco fans that stadium will be.

Just sayin.

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Old 07-10-2012, 09:44 PM   #21
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Old 07-10-2012, 09:50 PM   #22
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We present to you, the Los Angeles Chargers...

As for the NMH, field a consistent winner and you will be amazed at how full of Bronco fans that stadium will be.

Just sayin.

If any team goes to LA it will be the Raiders, again.

http://247wallst.com/2012/06/21/247-...#ixzz20EXY2tUG

Actually thinking of making this article it's own thread

Last edited by baja; 07-10-2012 at 09:52 PM..
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Old 07-11-2012, 12:45 AM   #23
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San Diego is a great city especially if you are from KC and it's winter.

I think it was a good idea
If you're a Chiefs fan traveling to San Diego, chances are even higher your '72 Dodge Dart broke down somewhere near Topeka.
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Old 07-11-2012, 05:36 AM   #24
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the texts get through, but you're right when it comes to phone calls.
I've seen it happen. I've seen people rightfully booted.
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Old 07-11-2012, 06:01 AM   #25
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I would be surprised of the rat out your neighbor thing has ever even been used - cell towers get overloaded during games, I've never actually seen a cell phone work during a game.
I've been able to make calls at games, and for the record I called my dad or brother after we scored.
The Broncos-Chargers game in 2008, the "fumble" game, I was on the phone with my brother for like 15 minutes at the end. Starting when the fumble was getting reviewed, all the way up til the end of the game. He told me he knew something good happened by the way the crowd reacted(the delay from watching the broadcast), especially on the 2 point conversion play.
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