Originally Posted by TDmvp
Let's put it this way .
I own 2 dell gaming laptops . I have had probs twice on one of them in 5 years...
The first time i called at 9am and they was at my house at 4pm that night replacing the part. "vidcard"
the 2nd time I had a fan issue and I called at 9pm and they was here the next day at noon and replaced the fans ....
Can't beat it... Dell for the win.
I can't even begin to tell you how far away your Dell experience is from everyone else's. I've never heard a single good thing about Dell customer service.