I called them a week ago and saved $100 on NFL Ticket & Super fan I hit them with the length of time as a customer argument ( Since USSB & DTV were a package ) Then I asked them for a New Hd DVR for free! Got that for $129. They tried to stick me with the $7.99 fee for the DVR so, I told them I have a lifetime subscription with my own TIVO... Wound up getting more money off the ticket to offset the 7.99 charge for a year.
Gotta be willing to talk to them.