Originally Posted by cabronco
I've had Sunday ticket for 15 years. Two years ago, I was trying to haggle a lower price with the agent. I said I've been a loyal customer and I think the price of the NFL ticket was too much, and Im thinking about canceling it. He said no problem , we will take you off the Sunday ticket list. Doh !! The dude wouldnt budge whatsoever. I ended up having to call back a week later to get the ticket back. Then called back after another week and talked to a friendly gal who got the okay to give me a deal.
I've found anytime I need to contact DirecTv it's Customer Service Roulet, when I call in. More good ones than bad though... I find if there is a problem, I just ask to speak to their supervisor...