Wow okay first of all I have developed a thick skin since at the club I work b/c the old old bridge ladies complain about everything. I have grown tougher b/c of it. I mean they complain about everything lettuce not being green enough or mustard not yellower enough. Also I notice if you complain every day and nite your complaints don't really amount to much. I say save your complaints until it is really really important and then TJ will listen. Also I tend to help those members that gave me a 100 dollars at Christmas time rather then the free loaders. So sad to say if you want to persaude TJ then donate a million bucks or else.
. Seriously I try to live by the 24 hour rule if it still bothers me after 24 hours then I let who ever offended me know else I chalk it up to personal feelings. Also Pm the person and work it amongst ourselves not depend on a third party.