TheManeMan
04-27-2006, 03:03 PM
Last night I was in a sit n go 50 dollar tourney 6 max...I was the chip leader and the cards were coming...All of a sudden the program stops responding and the full tilt program shutsdown...I tried quite a few times to start it back up and it wouldnt connect...So I sent them an email asking what happened because their website said the server is fully operational...
I just checked my email and this is how they responded to my email...my email is 1st...
I was playing in a 50 dollar sit and go and the fulltilt program froze
and it said it was not responding...I closed the program, and tried to
restart and it isnt connecting...I came to fulltilt.net and is said the server
is operational...I was curious to know what happened, and if I'll be
credited back my money and what not...thanks
This is what they said...
Thank you for your patience.
There was a temporary technical glitch that affected exclusively the
California area earlier this evening that wasn't us as our server never
went down.
Unfortunately, as this was not caused by our server, there will be no
credit backs regarding the issue. In our effort to bring you the
fairest games, we have chosen not to provide disconnection protection.
Disconnect protection is a feature which is often abused in online
poker, and has been a main area of complaint for many. When a player
disconnects at a table with disconnect protection, he is no longer
required to call any further bets, and gets to see a show-down without
investing any more chips. Players can abuse this simply by ?pulling the
plug? on their computer to get a free showdown.
While the majority of our players are honest and would not do this, many
try to profit from this unfair advantage. Full Tilt Poker puts forth
considerable effort to make sure that when you sit at a poker game on
our site, you sit at a game that is free of collusion, cheating, and any
type of unfair advantage.
We thank you for your understanding, and we wish you the best of luck on
the tables. Please don't hesitate to contact us should you have any
further questions.
Regards,
Jason G
Team Full Tilt
So now I'm out 50 bucks unless I ended up winning the tournament which I doubt...I havent been home to check my account to see if I won anything, and If I havent then forsure I'm done playing online at Full Tilt Poker...This is the 2nd or 3rd time something like this has happened...its complete BS...
I just checked my email and this is how they responded to my email...my email is 1st...
I was playing in a 50 dollar sit and go and the fulltilt program froze
and it said it was not responding...I closed the program, and tried to
restart and it isnt connecting...I came to fulltilt.net and is said the server
is operational...I was curious to know what happened, and if I'll be
credited back my money and what not...thanks
This is what they said...
Thank you for your patience.
There was a temporary technical glitch that affected exclusively the
California area earlier this evening that wasn't us as our server never
went down.
Unfortunately, as this was not caused by our server, there will be no
credit backs regarding the issue. In our effort to bring you the
fairest games, we have chosen not to provide disconnection protection.
Disconnect protection is a feature which is often abused in online
poker, and has been a main area of complaint for many. When a player
disconnects at a table with disconnect protection, he is no longer
required to call any further bets, and gets to see a show-down without
investing any more chips. Players can abuse this simply by ?pulling the
plug? on their computer to get a free showdown.
While the majority of our players are honest and would not do this, many
try to profit from this unfair advantage. Full Tilt Poker puts forth
considerable effort to make sure that when you sit at a poker game on
our site, you sit at a game that is free of collusion, cheating, and any
type of unfair advantage.
We thank you for your understanding, and we wish you the best of luck on
the tables. Please don't hesitate to contact us should you have any
further questions.
Regards,
Jason G
Team Full Tilt
So now I'm out 50 bucks unless I ended up winning the tournament which I doubt...I havent been home to check my account to see if I won anything, and If I havent then forsure I'm done playing online at Full Tilt Poker...This is the 2nd or 3rd time something like this has happened...its complete BS...
