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View Full Version : No NFL Redzone? No explanation??


crush17
09-18-2011, 10:33 AM
My NFL Redzone is just all of a sudden not available?

Been on hold w/comcast for over 10 mins now...

Anyone know what's going on??

smoke4815162342
09-18-2011, 10:38 AM
Do you have a subscription to Redzone?

Its only free for week 1, after that it is a seperate charge.

crush17
09-18-2011, 10:39 AM
I've had Red Zone for over 3 years and this is the first time its ever been cut off???

cgar23
09-18-2011, 10:40 AM
I'm having the same problem. I know my package included it last year, watched it all season. I have some upgraded package. Let me know what they say, calling them is a pain in the a** and I'm dreading it. Heh.

:- /

crush17
09-18-2011, 10:41 AM
Been on hold for 25 mins...

crush17
09-18-2011, 10:47 AM
She says to me:

"Oh, for some reason it was taken off your account. I don't know why. But it was taken off."

So I say: "well put it back on then"

Psssh.

cgar23
09-18-2011, 10:49 AM
So they put it back then? Thanks for updating.

Dagmar
09-18-2011, 10:51 AM
I've had Red Zone for over 3 years and this is the first time its ever been cut off???

Exactly the SAME FOR ME!!! ARGH!!!

I waited on the phone and was told I would get a call back in THREE hours!!!

Dagmar
09-18-2011, 10:53 AM
What number did you call?

Tim
09-18-2011, 10:54 AM
Mine is up and working fine here in lakewood

crush17
09-18-2011, 10:54 AM
1-800-COMCAST

They must've really messed something up....

McDman
09-18-2011, 11:07 AM
Comcast has truly been one of the absolute worst companies I have ever had to deal with, the other being Sallie Mae. Not only will they try to add charges without informing you, their customer service is abysmal.

DirecTV is so much better than Comcast it isn't even close.

Dagmar
09-18-2011, 11:24 AM
I got it fixed through the chat. I had the package, but it just went away. Mongs.

GreatBronco16
09-18-2011, 11:26 AM
Watching it on att u-verse and have no problems whatsoever. ;D

Dukes
09-18-2011, 11:33 AM
Comcast has truly been one of the absolute worst companies I have ever had to deal with, the other being Sallie Mae. Not only will they try to add charges without informing you, their customer service is abysmal.

DirecTV is so much better than Comcast it isn't even close.

This. I'll never go back to comcast. F them!

Dr. Broncenstein
09-18-2011, 11:41 AM
http://www.myfacewhen.net/uploads/533-this-is-an-outrage.jpg

DrFate
09-18-2011, 12:26 PM
lulz

comcast...

Doggcow
09-18-2011, 12:29 PM
Mines been fine

KC-Bronco
09-18-2011, 12:49 PM
They dumped a bunch of customer's Sports Entertainment Package without any notice. Wonderful customer service.